Privacy Policy

Introduction

At Concorde Bank Limited (CBL), we value your trust and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we handle your personal data and safeguard your privacy.

CBL follows strict confidentiality practices when handling information from clients, employees, and stakeholders. Our policy outlines your rights and addresses any questions about how we collect, protect, and use your personal information.

Privacy Statement

Concorde Bank Limited is dedicated to keeping your personal information secure. We have implemented strict standards and protocols to maintain confidentiality and protect your financial data.

Collection and Use of Personal Information

CBL gathers personal information through transactions and forms you complete with the Bank. We retain this data only as long as needed or required by Barbados law. Employees with access to your information are bound by a Confidentiality Agreement and the Bank’s Code of Conduct.

We collect personal data for purposes such as:

  • Providing financial services
  • Understanding client needs
  • Developing products and services
  • Recommending relevant products or services
  • Ensuring compliance with regulations
  • Verifying identities

Disclosure of Personal Information

CBL will not share your personal information with third parties unless:

  • You provide consent
  • It’s necessary to deliver services
  • It’s required by law
  • A court order mandates disclosure

Whenever possible, you will be notified of any disclosures.

Security

We prioritize the security of your personal information. CBL uses advanced encryption methods, like SSL technology, to protect your data when you access our online banking services.

Security Tips

To help prevent fraud:

  • Only provide personal information when you initiate contact.
  • Create strong, unique passwords and avoid writing them down.
  • Keep financial documents secure and dispose of them safely.

Computer Security

Protect your computer and personal data by using strong passwords, installing anti-virus software, and setting up firewalls. Be cautious of phishing scams, which attempt to trick you into sharing personal information through fake emails or websites.

Cookie Policy

CBL’s website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, monitor website performance, and personalize content. They do not store personal information, and you can adjust cookie settings in your browser.​

By using our website, you consent to our use of cookies. For more details, contact us at service@cbl.com or 246-430-5320.