FAQs
Our Frequently Asked Questions section provides quick answers to common queries, helping you find solutions and information with ease. Explore it to get instant help on a range of topics!
How can we help?
Find information by topic
General FAQs
Opening an account with us is easy. You can contact our client services team, who will guide you through the required documentation and steps to get started.
Our fees vary depending on the type of service provided. We offer transparent pricing structures, and our team will explain all associated costs before you begin using our services.
Yes, we offer a secure online portal where you can access your accounts, view statements, and monitor your investment performance at your convenience.
Wealth Management FAQs
Wealth management is a comprehensive service that combines financial planning, investment management, estate planning, tax services, and more to help individuals and families manage, grow, and protect their wealth. Our wealth management services are tailored to meet your unique financial goals.
Wealth management is beneficial for individuals and families with substantial assets, business owners, and those planning for retirement or other life goals. Our services cater to clients who require personalized strategies to preserve and grow their wealth.
We offer a range of investment strategies that include conservative, balanced, and aggressive portfolios, depending on your financial goals and risk tolerance. Our wealth management team works closely with you to develop a customized investment plan that aligns with your risk appetite and objectives.
Your investments are managed under strict regulatory guidelines, and we employ a robust risk management framework to protect your assets. Additionally, our team conducts regular reviews and adjustments to ensure that your portfolio remains aligned with market conditions and your financial goals.
To get started, you can contact our client relations team to schedule a consultation. During this meeting, we will discuss your financial objectives, risk tolerance, and long-term goals to create a customized wealth management plan.
Trust Services FAQs
Trust services involve the management of assets on behalf of beneficiaries through the creation and administration of trust structures. These services ensure that your wealth is preserved, protected, and distributed according to your wishes.
Trusts offer several advantages, including asset protection, estate planning, tax efficiency, and ensuring that your wealth is transferred according to your wishes. Trusts can also help manage assets for minors or individuals with special needs, ensuring financial security over time.
We offer a variety of trust structures, including revocable trusts, irrevocable trusts, and family trusts. Each type serves different purposes, and our team can help you choose the right trust based on your specific needs and goals.
We manage trust assets by developing a comprehensive strategy based on the trust objectives. This includes investing the assets, managing distributions to beneficiaries, and ensuring compliance with legal and tax requirements. Our trust officers work closely with you to ensure your wishes are followed.
To establish a trust, you can consult with our team of trust specialists who will guide you through the process. We will work with you to determine the appropriate trust structure, draft the necessary documents, and ensure that your trust is administered according to your intentions.
Portfolio Management FAQs
Portfolio management is the professional management of your investments, including stocks, bonds, and other financial assets, with the goal of maximizing returns while managing risk. Our portfolio management team creates and oversees your investment portfolio based on your risk appetite and financial objectives.
We begin by you completing an investor risk questionnaire to understand your financial goals, risk tolerance, time horizon, and any specific preferences you may have. Based on this information, we create a tailored investment strategy designed to achieve your objectives while managing risk appropriately.
Yes, your portfolio is fully customizable based on your financial goals and preferences. Whether you are looking for income generation, growth, or a balanced approach, our portfolio managers will work with you to build a portfolio that meets your needs.
We employ a comprehensive risk management approach that includes asset diversification, regular portfolio reviews, and market analysis. Our goal is to minimize risk while optimizing returns, ensuring your portfolio remains aligned with your risk tolerance.
Your portfolio is reviewed regularly to ensure it remains in line with your goals and current market conditions. We will make necessary adjustments and rebalancing to optimize performance and mitigate risk as market conditions change.
Your portfolio may include a mix of equities (stocks), fixed-income securities (bonds), mutual funds, ETFs, and alternative investments, depending on your risk tolerance and financial goals. Our portfolio managers will select investments that best suit your strategy.
You will have access to regular portfolio reports and can monitor performance through our online client portal. Additionally, your portfolio manager will provide periodic updates and be available to discuss your portfolio’s performance and any adjustments.
FATCA & CRS
The Foreign Account Tax Compliance Act (FATCA) is a U.S. federal law aimed at preventing tax evasion by U.S. taxpayers holding financial assets outside the United States. FATCA requires foreign financial institutions, like Concorde Bank Limited, to identify and report information on financial accounts held by U.S. taxpayers or foreign entities in which U.S. taxpayers hold a substantial ownership interest.
If you are a U.S. taxpayer or have connections to the U.S., that might trigger FATCA obligations. We will collect relevant information, such as your U.S. Tax Identification Number (TIN), and report this information to the U.S. Internal Revenue Service (IRS) as required. This measure ensures that you comply with U.S. tax laws and avoid potential penalties for non-compliance.
The Common Reporting Standard (CRS) is an international standard developed by the Organisation for Economic Co-operation and Development (OECD) for the automatic exchange of financial account information between participating countries. The objective of CRS is to combat tax evasion and ensure tax transparency on a global scale.
Under CRS, Concorde Bank Limited must collect and report information about financial accounts held by non-residents to the relevant tax authorities in the account holders’ jurisdictions of tax residence. If you are a non-resident, we will ask for details such as your tax identification number and country of tax residence to fulfil these reporting obligations.
To comply with FATCA and CRS requirements, Concorde Bank Limited will need specific information from you, including but not limited to:
- Full name
- Date of birth
- Country of tax residence
- Tax Identification Number (TIN)
- Detailed account information
- Ownership structure for entities
This information helps us determine your tax residency status and fulfil our reporting obligations to the appropriate tax authorities.
If your tax residency status changes, it is crucial to inform us as soon as possible. Changes in tax residency can affect your FATCA and CRS reporting obligations. To update your tax residency information, you will need to provide:
Documentation supporting your new tax residency status (e.g., tax residency certificate)
Updated personal details, including your new tax identification number and country of tax residence
By promptly updating your information, you help us ensure ongoing compliance with FATCA and CRS requirements and avoid potential issues with tax authorities.
Still haven’t found what you’re looking for? Request a call and one of our customer service professionals will be in touch with the answers you need.